It is not everyday that a person can make money doing what they love and I know how lucky I am. I love my job and the people I meet. I just want people to understand salon etiquette from a stylists’ point of view and hopefully this will help answer any questions you may have when going to see your stylist 🙂
BE ON TIME: We book our clients based on how long a particular service will take and whether or not we can fit another client in during your processing time so when you are not on time, it can throw off the entire day and the clients after you from start to finish. We understand that some things are totally out of your control and it happens…but when it is a consistent lateness, you’re showing you don’t respect our time or the rest of the people who DO show up on time for their appointments. With that being said, if you are going to be late, please don’t wait until your appointment time to let us know this.
PAY FOR YOUR SERVICES AT THE TIME OF YOUR APPOINTMENT: I would like to say this should go without saying, but unfortunately it doesn’t, especially for stylists who work from home or independently. If you do not have the money on you or in your account to pay for your services, you need to reschedule your appointment. You cannot walk into a grocery store and ask to postdate a check so please don’t ask this of us. When you pay for your service, you are giving us a portion of our paycheck.
TIPPING: You should always be tipping your stylist, period. More than half of what we are paid, regardless of whether or not you pay cash, has to go toward; booth rental, replenishing color, products, scissor sharpening, electricity, water, towels, license renewal, continued education, foils, gloves, brushes, etc… anything you see in the salon that helps it to function daily and our tips are that little extra that we can actually keep for ourselves.
PICTURES ARE A POINT OF REFERENCE: I personally love pictures as a point of reference only…Sometimes it’s hard to get on the same page with a client as to what look they want to achieve with only discussing it, so a picture can be a great thing.. (Pinterest is a great place to get them!) However, there are some things to keep in mind while scrolling through colors and styles you want, they are just pictures..lighting is usually altered, they are not moving so you only get to see how the hair is sitting in that particular picture. Just be realistic when looking at pictures to show your stylist because they really can be an awesome tool!
TRUST YOUR STYLIST: We know your hair, we have experience.. so please, please trust our judgement! I don’t mean chop off all of your hair because we said you have the face for it… especially if you love your long hair lol but when we explain that going from dark to light in one day may not be possible, or your that your hair will pull very brassy, or the amount of work that will go in to maintaining a color/cut/highlight that you want could be a lot of maintenance, understand that we have the experience to know an outcome and just trust us 🙂 We only want what’s best for you and your hair!
DON’T ASK FOR DISCOUNTS: This is not only stylist related, I know makeup artists deal with this as well. Having a business where I specialize in Bridal hair and makeup, I have gotten the email a time or two: “would you be willing to do it for such and such amount?” I will never understand why anyone would think this is okay. Our prices are our prices and have been set accordingly based on our worth, our experience, our time…This is our art, our career! Think of what you make hourly at your job, now picture someone asking you if you could do your job for the next 2 hours for less than what you would normally get paid…you would tell them to take a flying leap! So, please don’t ask this of us. If you do not like the pricing your stylist/makeup artist has set, all you have to do is say ‘thank you I have decided to go elsewhere’ and move on, no hard feelings.
Talking with a lot of my stylist friends, I think we can almost all agree on the biggest issues we have dealt with over the years working, whether it be in a salon, at home, or freelance. This post is in no way meant to offend anyone, just for everyone to understand a few bullet points on salon etiquette. XOXO